Terms and Conditions

RESPONSIBLE SERVICE OF ALCOHOL

Bird and Barrel supports the Responsible Service of Alcohol.

NSW Liquor Act 2007. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

By using this website and/or placing an order with us, you are confirming to us that you are at least 18 years of age.

Deliveries are made from Bird and Barrel, from licensed premises, LIQP770016827.

 

RETURNS & REFUNDS POLICY

Bird and Barrel  is passionate about delivering quality products to you in great condition, we offer a refund policy that is often beyond your innate rights provided to you under Australian Consumer Law.

Bird and Barrel guarantees to deliver your wines intact. All our deliveries are electronically tracked and monitored. If your case is damaged in anyway during transit we are notified and will automatically re-dispatch a new parcel or contact you for advice on your preferences for re delivery, refund, credit or replacement.
If you have received any goods which are damaged or not to your liking please contact us for a return or refund. We may issue you with a returns delivery label that can be affixed to any box to return to us, or we may instruct a courier to collect the parcel from your address.

Quality guarantee: We realise that a variety of environmental conditions can affect the quality of wine delivered to your door. Bird and Barrel guarantees the delivery of a high quality product. If within 365 days of purchase, you open a bottle and find that it is not of a high standard, reseal the cork or screw cap and we will organise a refund or replacement of the wine.

 

DISCLAIMER

Although every effort has been made to ensure the accuracy of the information and data contained on this web site, visitors to the site should note that this information and data is subject to change without notice, and its use, for whatever purpose is at your sole risk.

No warranties, either express or implied are provided by Bird and Barrel trading as Bird and Barrel and all promotional deals and offers are subject to terms and conditions which may vary from time to time and to the availability of stock.
Bird and Barrel agents, officers and employees:

  • Make no representations, expressed or implied, as to the accuracy of the information and data contained on this site.
  • Accept no liability for any use of the said information and data or reliance placed on it.
  • Make no representations, either expressed or implied, as to the suitability of the said information and data for any particular purpose; and
  • Make no warranties that the said information and data is free of infection by computer viruses or other contamination.

 

COPYRIGHT

Bird and Barrel is a registered trademark of Bird and Barrel.

Products that are listed on this website may also contain trademarks which are owned by their respective owners.

All Website content, including (without limitation) text, graphics, information architecture and coding, is copyright of, or licensed by, Bird and Barrel. Except where otherwise stated in relation to specific Website content, you may download, display, print and reproduce this material for your non-commercial and personal use. You also confirm that you will be solely liable for any damages or legal action taken as result of your downloading, copying or transmission of any content found on this website.

 

PAYMENT INFORMATION

Bird and Barrel uses a third party secure payment gateway provider, and only stores tokens for use with our business. By using this website you agree to be enabled to re-use any card you have used with this website for any subsequent ordering activity conducted by you.

 

CREDITS, PROMOTIONS AND OFFERS

Bird and Barrel may from time to time issue you with credits or offers associated with conducting our business. We reserve the right to change, revoke, suspend or remove access to these items at any time and for any reason which we may determine in related to fraudulent activity or misuse. By using any of these credits or offers you accept that they may only be used singularly and may not be combined except where specifically described by Bird and Barrel.

 

ENQUIRIES

You may also contact us at info@birdandbarrel.com.au  or 1300 GET WINE if you have any queries regarding our privacy policy or terms of use, or for any other reason.